Why choose DTL

Recovering the UK's data since 2006.

Founded by a senior recovery engineer, trusted by blue-chip corporations and home users alike, and built on a simple promise: a free evaluation within 4 hours, a fixed price, and no fee if we cannot recover your data.

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Our story

Built by an engineer, not a call centre

DTL has been recovering data for customers across the UK and Europe from desktop, laptop and server hard drives and every other type of media since 2006. Our managing director, Michael Owen, spent years as a senior recovery engineer at what is now one of the world's largest data recovery companies, where he introduced recovery techniques and procedures still in use across its global locations today.

From day one we set out to employ the most gifted and dedicated engineers, and to offer the best value data recovery service in the UK. We were the first company in the UK to offer a free 4-hour evaluation service, with free collections and free returns. That transparent approach is why so much of our work arrives by word of mouth.

We have recovered hundreds of terabytes of data for individuals, small businesses, corporations, charities and non-profit organisations, including Panasonic UK, Shell UK, Vodafone, Hutchison 3G, Barclays, HSBC and many UK universities.

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The DTL guarantee

Six promises on every single case

The same guarantee applies whether you are a multinational with a downed server or a student with a broken USB stick.

Free media evaluations

Every evaluation is completely free and completed within 4 hours of receipt, 20 hours faster than the nearest competitors.

No data, no fee

If we cannot recover your data, you pay nothing at all. The risk sits with us, not with you.

Free nationwide collection*

Free collection from every major town and city in the UK, with free return postage once your data is back.

Confidentiality guaranteed

Your privacy is guaranteed from the moment your media arrives, protected by biometric and 24/7 on-site security.

Recovery from only £79

Hard drive data recovery starts from just £79, which is why we are probably the nation's favourite recovery provider.

Fixed prices

One clear, fixed, no-obligation quote before any work begins. No hidden costs and no inflated surprises.

*Free collection available from all major UK towns and cities, from Aberdeen to York.

Our facilities

A certified clean-air laboratory

Our experienced engineers operate a fully equipped, secure, certified clean-air laboratory alongside an ESD-compliant electronic workshop. Failed drives are only ever opened in a filtered, controlled environment, the industry-standard class 100 clean facility used by the world's leading data recovery companies.

Inside the lab

  • The latest state-of-the-art hard drive imaging and data extraction technology.
  • Laser-guided read/write head transplant equipment and a dedicated platter transplant device.
  • Over 50 TB of on-site storage and a healthy inventory of spare parts, with access to a worldwide inventory of over 10 million parts through our supplier relationships.
  • Biometric access control and 24/7 on-site security, because your data's safety matters as much as its recovery.

These facilities give our clients the very best opportunity to get their lost data back.

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Cool-lit server aisle in a controlled data recovery facility Controlled facility
Spare parts within reach
10m+

Donor parts searchable through a worldwide supplier inventory, so a rare drive model never has to hold your recovery up.

Class 100 clean-air facilityThe industry standard used by the world's leading recovery labs.
ESD-compliant workshop Biometric security 50TB on-site storage
How it works

Four simple steps to your data

No technical jargon and no surprises. You stay informed at every stage, and nothing is charged until you approve a fixed price quote.

1

Free evaluation

Send it in or book a free collection. We evaluate your media within 4 hours of receipt.

2

Fixed price quote

You get a clear, no-obligation quote with exactly what is recoverable. From £79, fixed.

3

We recover

Our engineers image and rebuild your media in the clean-air lab. You only pay if we succeed.

4

Data returned

Your recovered files are transferred to suitable media and returned to you, fully confidential.

Included with every recovery
Comprehensive evaluationTotally free
Media collection & return postageFree*
Data transfer to suitable mediaFree
Telephone support24/7, with a dedicated account manager
Case trackingOnline, around the clock
Your manufacturer warrantyUnaffected. Our process is approved by all manufacturers
Do your research

Choosing the right recovery company

You generally only have one shot at recovering lost data, so it pays to research whoever you trust with it. Plenty of websites advertise data recovery without the facilities or technical aptitude behind them. Whichever company you choose, measure them against this checklist:

  • Free evaluations as standard, never a diagnostic fee.
  • A genuine no data, no fee policy.
  • Class 100 clean facilities and the tools to remove read/write heads, transplant platters and repair firmware.
  • An established trading name with real testimonials and real case studies.
  • Fixed upfront pricing, not a "£95 to £1,500" estimate.
  • ICO certification. Ensure whoever you entrust your data to is ICO certified.

DTL fulfils every one of these criteria. And a promise: we will never bad-mouth another company to win your business. Our track record speaks for itself.

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Trusted by leading UK organisations
NHS Vodafone Barclays HSBC Shell UK American Express Panasonic Volvo IBM Ministry of Defence Argos

Put us to the test, for free.

Send us your failed media and we will tell you exactly what is recoverable within 4 hours, with a fixed price quote and no obligation. No data, no fee.

Start my recovery Call 0800 043 3282
Free 4-hour evaluation From £79 fixed price No data, no fee Free UK collection
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